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The hair length should be measured from the head top to hair bottom as the hair is straight status. For short bob style wig, our hairstylist need to cut some hair ends to achieve blunt cut style effect, So the whole wig will be shorter than the normal style wig The curl and wavy wig is processed from straight wig, it should be stretched to straight when measure. So in the same length, curl and wavy wig should be shorter by 1''- 4'' than straight wig (that depend on how deep the curl is) 1. When you get the hair, it maybe little tangle because of the transit. Please gently separate the hair carefully before wash. 2. Curly hair is special. Please use your finger to care it gently. DO NOT USE comb and brush. 3. Wash and condition the hair at least every week, use mild water and mild shampoo. When you wash the hair, use more hair conditioner or mask and stay few minutes. When the hair half dry, use some Olive oil or organ oil with plus. 4. Please use some elastin cream to keep the curl after you wash the hair 5.Don't restyle the hair too often too hard, or the hair will easily get dry and the knots will be damaged. 6. The natural color can be colored. But we don't suggest you bleach too light color. As a general rule, it is easier to darken the hair than to lighten the hair. We recommend to dye darker no lighter, since once the hair has been processed or colored, it is difficult to fate the original color. Improper dying will ruin the hair and the lace cause shedding. If you really want to dye, we recommend professional hair stylist to dye your hair. If you can't go to a salon, please do use good quality product and test a small sample first. Human hair need very careful treat to keep in good condition. U may also look some Youtube video about hair care. Hope these can help u. SHIPPING NOTICE 1. For normal order, we will ship out within 24th, the address can't be changed once shipment, please double check the address info, before ordering. 2. Please don't put P.O.BOX address as FedEx/DHL can't delivery, Physical address is accepted. 3. Please don't authorize FedEx/DHL to leave package at your door anytime to avoid lost. 4. If you didn't receive the package, but the tracking details shows it has been delivered successfully, please contact us at first time or contact your local FedEx/DHL, we will help you. 5. It is normal that many countries charge VAT&TAX for international import parcel, that is charged by your local government not us, please know about your country customs policy and make sure you can accept the tax before ordering. Seller don't pay the tax for you. When you receive the package, please check the item first. If have any problems, please contact us asap. Except the unacceptable reasons, we accept return & refund within 7 days, as long as you keep the item as its original state. Please DO NOT wash and condition item, don't dye and perm it, don't cut the lace, don't put anything on the item, if you want to return. Thanks for your support! AFTER RECEIPT OF THE HAIR We will be appreciated if you can leave us all 5 stars positive feedback with pictures. Your good review is great encouragement for our hard working staff. If you are not satisfied, please DO NOT open dispute or leave negative feedback. CONTACT US in time, we will try our best to work with you together to solve any problem until you get satisfied.